STORE POLICY

Customer Care

Shuga + Spice are proud stockists of furniture and decor items handmade in South Africa by local talent.

We have the fullest confidence that you would be happy with your purchase. If, however, you feel that we could do better, please don't hesitate to send us an email at info@shugaandspice.co.za.

We build the  majority of our products to order. If we are out of stock expect 2 – 6 week lead times on products. This gives us time to ensure your order is built to quality.

The displayed prices do not include shipping prices. Shipping prices are calculated at check out. Customers can opt to pick up their orders or arrange their own couriers at no additional charge from us.

Large furniture products are currently shipped to Cape Town only.

Our products are handmade and therefore unique so please expect some deviations to pictured products.

Our prices are subject to change without prior notice or confirmation from the store.

Please note once your payment has been processed, we cannot cancel your orders. So, please ensure that your cart items and quantities as well as shipping options are selected correctly before finalizing your purchase.

Payment Methods

 

We accept payment through our secure payment partner, Peach Payments. Their high-level encryption and security help to keep your information safe. We do not store any of your banking information on this website.

Privacy & Safety

Please view our Privacy Policy here.

Shipping and Returns

Please view our Returns Policy here.